Last updated: 10.09.2025
This Cookie Policy explains how Sam’s Gutters Limited (“we,” “us,” or “our”) uses cookies and similar tracking technologies on www.samsgutters.net (“Website”). It outlines what cookies are, how we use them, and how you can manage your preferences.
What Are Cookies
Cookies are small text files placed on your device by your browser. They help the website function, improve user experience, enhance security, and provide analytics and marketing insights.
How We Use Cookies
We use cookies to:
- Enable core site functionality and security features
- Understand how you interact with our site (analytics)
- Personalise content and advertising (marketing)
- Remember your preferences (functional)
We use both first-party cookies (set by our website) and third-party cookies (from services we integrate, such as analytics, chat, or social tools).
Types of Cookies We Use
| Category | Description | Examples |
| Necessary | Required for basic site operation and security. | Session cookies, anti-spam cookies (Akismet) |
| Functional | Remember settings or preferences. | Language choice, contact form data |
| Analytics | Track site usage to improve performance. | Google Analytics |
| Marketing / Chat | Personalise ads and manage chat interactions. | Facebook Chat, Tawk.to, Bit Assist, Click to Chat |
Third-Party Cookies and Plugins
We use certain plugins and third-party services that may set cookies or track users.
- Akismet Anti-spam: Sets cookies to help prevent spam submissions.
- Bit Assist / Bit Assist Pro: May track chat interactions and user sessions.
- Click to Chat / Click to Chat – WP Support: May store session information for chat services.
- Facebook Chat Plugin: Sets cookies for messaging and tracking via Facebook.
- to Live Chat – Sets cookies to manage chat sessions and history.
Other plugins used on our site (Advanced Custom Fields PRO, Classic Editor, Gravity Forms, Yoast SEO, Redirection, Instant Images, Duplicate Page/Post, Duplicate Taxonomy Term, six2eight ACF copy/import, WP Migrate) do not set cookies that track user behaviour.
All cookies collected by third-party services are subject to their own privacy policies, which we encourage you to review.
Managing Your Cookie Preferences
You can manage or delete cookies using your browser settings. Please note that disabling certain cookies may affect the functionality of our site. You may also update your preferences via an on-site cookie consent banner or settings panel.
Withdrawal of Consent
Where applicable (e.g., GDPR or UK law), you may withdraw your cookie consent at any time by adjusting your browser settings or via the cookie settings banner on our site.
Changes to This Policy
We may update this Cookie Policy at any time. Any changes will be posted here with an updated “Last updated” date.